We back our work by offering a 100% Satisfaction Guarantee.
In order to ensure the 2 Wog Girl standards are being met, cleaners are required to take photos of their work upon completion, and the Original Wog Girl, Mel Graham, spot inspects properties regularly. It's all part of the Wog Girl ethos of nothing being done right until it's done Wog Girl right!
Should the rare occasion occur that an issue is discovered, we act fast to resolve it. If an issue is found by our customers when they come home, we will request:
- photo evidence
- all details of the concern
- the time that the issue was discovered
Getting in touch at the earliest possible time will ensure you are happy quicker.
We offer the following guarantees on specialised services:
Carpet Cleaning | 12 months | Conditions: all instructions given must be adhered to, or guarantee is voided. Photo evidence required.
Pest Control | 12 months | Conditions: all instructions given must be adhered to, or guarantee is voided. Photo evidence required.
If you need to get in touch about an issue, give us a call on 0432 941 170.